Sling TV Help Center

Sling TV Help Center

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Install SLING TV

December 12, 2020

Learn how to install the Sling TV app on different devices, including streaming devices, smartphones, tablets, Smart TVs, and computers. how do I install how to install how do I download how to download download sling install sling get sling app get app download on my device get on my device install on device

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Sign Up on Roku

October 13, 2020

Learn how to easily sign up for SLING service on your Roku player or Roku TV using your smartphone or mobile device.

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Sign Up for SLING

October 13, 2020

Sling TV offers a number of different ways to start your service, either through our website, or through your device. Discover how here.

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Install SLING TV

October 13, 2020

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Get Started Guide

October 13, 2020

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Using Alexa Voice Control

October 13, 2020

Check out how to use Alexa Voice Controls with your SLING TV app, including launching SLING, changing channels and controlling video.

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Blackouts & Viewing Restrictions

October 13, 2020

Games, events, and shows may be blacked out for a number of reasons. Check out what to do if you receive a blackout message here.

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Hiding & Showing Duplicate Channels

October 13, 2020

If you subscribe to Sling Orange + Sling Blue, discover the steps needed to hide duplicate versions of channels that show up in both services.

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October 13, 2020

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Using the Guide

October 13, 2020

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Using SLING

Using Parental Controls

October 13, 2020

Learn how to set up parental controls on Sling TV, how to lock programming based on rating, and how to lock purchases. parental locks purchase locks can I lock purchases stop accidental purchase rented by accident

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Using Closed Captions

October 13, 2020

Learn how to turn closed captions on or off while watching Sling TV. Find out how to change settings like font size or color. subtitles subtitle how to i get subtitles turn on subtitles turn on captions turn captions off turn subtitles off

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Available Settings

October 13, 2020

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Using Player Controls & Time Shifting

October 13, 2020

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October 13, 2020

Learn how to use the search feature in the Sling TV app to quickly find the shows, movies, and events that you want to see. search how to use search how do I search for a show find a show find a movie

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SLING TV Channel FAQs

September 29, 2020

Discover answers to some of the biggest questions about channels on SLING TV, such as services, extras, features, and more. what channels does sling have what channels do I get on sling what channels can I get on sling what channels are in sling blue what channels are in sling orange channels programming sling orange sling blue

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Request a Channel

September 29, 2020

Check out the channels currently available on Sling TV, and if you don't see the channel you're looking for, request it. channel request do you have does sling have want channel get channels more channels

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SLING & TV Everywhere

September 29, 2020

Discover which apps and devices you can use to access content direct from channels like ESPN, E!, SyFy, and more! TVE TVE app authentication authenticated access TVE access sign in app login

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Watching Local Channels

September 29, 2020

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Watching NBA Basketball on Sling

November 04, 2021

Find out what you need to catch the most NBA basketball this season, including channels, services, and how NBA Team Pass and NBA League Pass work.

Sports

How to Watch the Super Bowl

November 02, 2021

Learn how to watch Super Bowl LVI from Inglewood, California on February 13, 2022.

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Cricket on Sling TV

October 26, 2021

Discover cricket available on Sling TV, including times, channels, and the services you'll need to see the most action.

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Watching Sports on SLING TV

January 18, 2021

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Watching MLB Baseball

October 06, 2020

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Sports

Adding Sports Extra

October 06, 2020

Learn how to add the Sports Extra service to your Sling TV subscription.

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Using the SLING TV Game Finder

October 06, 2020

Discover Sling TV's Game Finder tool, and how to search for the biggest college and NFL football games by team, city, school, or date.

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Finding Your Game on ESPN3

October 06, 2020

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Watching College Football on SLING TV

October 06, 2020

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Watching College Basketball on SLING

October 06, 2020

Check out the channels and services needed to catch the most college basketball on Sling TV this season!

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Watching NHL Hockey on SLING

October 05, 2020

Find everything you need to catch the most NHL hockey on Sling TV this season, including channels and services, teams, and how to watch.

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Watching Soccer on SLING

October 05, 2020

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Watching NFL Football

September 23, 2020

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Como Instalar a SLING TV

November 12, 2020

Instalar a Sling TV em seus dispositivos compatíveis é fácil! Escolha seu dispositivo abaixo para ler o passo a passo sobre como baixar e instalar o aplicativo Sling TV.

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Como acesso o Globoplay com a minha assinatura da SLING?

October 13, 2020

saiba como configurar o aplicativo globoplay para usar com sua assinatura da sling tv brasil

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Calendário Premiere na Sling TV Brasil

October 13, 2020

Ver a programação da estreia de futebol no SLING TV Brasil

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Using 8-Day Replay on SLING International

September 21, 2020

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Quantos aparelhos podem estar sintonizados à Sling TV ao mesmo tempo?

September 21, 2020

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International Programming

Watching SHAHID

September 21, 2020

Discover Arabic programming from SHAHID, available with your Arabic Mosaic subscription. Learn how to install the app and view content on your device.

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SLING International Explained

September 21, 2020

Learn about Sling International, Sling TV's international services, providing programming from more than 200 channels in over 20 languages.

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Your SLING TV Arabic Subscription

September 21, 2020

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Contact SLING TV in Another Language

September 21, 2020

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January 25, 2021

Learn about the different features available with Sling TV's DVR service, and discover the basics for watching your TV on your time. about dvr does sling have dvr can I record shows can I record movies can I record sports record shows record movies record sports dvr help can I record how many hours cloud dvr 10 hours About Cloud DVR What is DVR Free What is DVR Plus How much is DVR Plus What is my storage capacity Can I buy more DVR storage What devices can I get DVR on What channels can I record Can I save or protect recordings Adding & Removing DVR Plus Add DVR Plus Online Add DVR Plus from the SLING app Remove DVR Plus What happens if I remove DVR Plus Additional Questions Recording local channels Can I fast-forward through commercials What happens if I hit capacity

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Use & Manage Your DVR

October 12, 2020

Learn how to record your favorite shows on Sling TV, whether you want to record a single episode, new episodes, or an entire series. The Basics Recording a Show > Using Your DVR Can I record a series? > Can I record all channels? > How many shows can I record at once? > Can I record local channels? > Can I extend a recording? > Can I fast-forward through an in-progress recording? > Managing Your DVR How do I manage my recordings How do I check my remaining storage space about dvr does sling have dvr can I record shows can I record movies can I record sports record shows record movies record sports dvr help can I record how many hours cloud dvr 10 hours

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LG TV Over-the-Air Channel Integration: How it Works

November 26, 2021

Learn how to set up your 2020 LG TV to receive channels from your digital antenna and get them right in your Sling TV channel guide.

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Troubleshoot HD Antenna Audio & Video Issues

November 17, 2021

If you're seeing bad reception or audio/video issues when watching via an OTA antenna, check out what you can do to resolve the issue here.

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Frequently Asked Questions about Antennas

November 17, 2021

Learn how over-the-air (OTA) antennas work, what channels you can receive in your area, and what type of antenna would work best for you.

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Find the Best Placement for an HD Antenna

November 17, 2021

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Receiving a Poor HD Antenna Signal

October 12, 2020

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Pay-Per-View Events on Sling

November 11, 2021

Learn what events are available on Pay-Per-View on Sling TV, as well as how to order and watch Pay-Per-View events. PPV WWE ROH AEW MMA boxing fight

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Watch On-Demand & Catch-Up TV Content

November 09, 2021

Discover how to find content available with on-demand and Catch-Up TV, and start watching your favorite shows on your time.

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Renting a Movie

October 13, 2020

Learn how to discover movies available for rent on Sling TV, including new releases or classic favorites.

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Find Shipment Tracking Details

December 01, 2021

Learn when you can expect your Roku device to arrive when ordering a device bundle offer from Sling TV.

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Current & Upcoming Free Previews

December 01, 2021

Discover what channels are available for a free preview on Sling TV. We'll let you know the dates available and what services you'll need to get these previews.

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November 30, 2021

Give a friend the gift of live TV by learning to to refer your friends to Sling TV, including through email, social media, and a direct link.

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Sling Watch Party

November 04, 2021

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The 4 Extras Deal Explained

November 04, 2021

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Promotions, Deals & Extras

The Sling Free Experience Explained

November 03, 2021

Check out what Sling Free means, and how to find free programming with your Sling subscription

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The Total TV Deal Explained

November 03, 2021

Check out the new Total TV Deal and learn what you'll need to do to sign up for this great offer!

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Redeem a Sling TV Promo Code

November 02, 2021

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HDCP Content Disabled

November 17, 2021

Learn what you can do to resolve an HDCP Content Disabled error on Sling TV.

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Completely Black Screen

November 17, 2021

Learn what you can do to resolve an issue with a completely black screen on Sling TV. black screen why am I seeing a black screen no audio or video no picture or video nothing working

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Sling Has Crashed

November 17, 2021

Learn what you can do to resolve an issue with the Sling TV app crashing. sling crashing sling crash sling quit working why did sling crash stopped working why did sling stop working sling not working

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Closed Captions Broken or Incorrect

November 17, 2021

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Missing Channels

November 17, 2021

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Technical Issues

Troubleshooting & Errors

Audio & Video Out of Sync

November 17, 2021

Learn what you can do to resolve audio and video sync issues on Sling TV. video audio out of sync audio video off video audio off out of sync sound doesn't match up sound doesn't match video

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Small Picture on the Screen

November 17, 2021

Learn what you can do to resolve issues with a small picture on Sling TV. small picture picture in corner picture messed up

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November 17, 2021

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Incorrect Guide

November 17, 2021

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Freezing or Skipping

November 17, 2021

Learn what you can do to resolve freezing or skipping issues on Sling TV. frozen froze freeze sling is freezing sling is frozen sling has stopped sling is skipping sling keeps skipping screen frozen screen stopped

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November 05, 2021

Find out how to resolve buffering issues you're experiencing on Sling TV. skipping freezing stalling orange wheel spinning wheel wheel of death sling is buffering sling is stalling sling is skipping getting a spinning wheel sling is freezing

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Not Subscribed to any Channels

October 09, 2020

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Error Code 8-12

January 08, 2021

Get help with resolving an 8-12 error on SLING TV here.

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Error Code 8-701 or 8-702

December 31, 2020

Get help with resolving error code 8-701 or 8-702 errors on SLING TV here.

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Error Code 7-600

December 21, 2020

Get help resolving a 7-600 error on SLING TV here.

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Error Code 21-20

October 09, 2020

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Error Code 5-423

October 09, 2020

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Error Messages

Troubleshooting & Errors

Error Code 8-638994

October 09, 2020

Get help resolving a 8-638994 error on SLING TV here.

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Error Code 4-310

October 09, 2020

Get help resolving a 4-310 error on SLING TV here.

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Error Code 2-5 or 2-6

October 09, 2020

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Error Code 17-707

October 09, 2020

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Error Code 6-402

October 09, 2020

Get help resolving a 6-402 error on SLING TV here.

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Error Code 15-2

October 09, 2020

Get help resolving a 15-2 error on SLING TV here.

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Error Code 8-1541

October 09, 2020

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Error Code 10-1

October 09, 2020

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Error Code 11-XXX

October 09, 2020

Get help resolving error codes that begin with "11" on SLING TV here.

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Error Code 1-100

October 09, 2020

Get help resolving a 1-100 error on SLING TV here.

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October 09, 2020

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December 03, 2021

Find our list of known issues here, and if available, workarounds to resolve them.

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Sling TV Status Center

December 01, 2021

Check the status of Sling's streaming and web tools here. is sling down why is sling down is sling having an issue why is sling not working sling not working sling issues

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General Troubleshooting

November 18, 2021

Troubleshooting Steps General Troubleshooting Website Issues Still Can't Watch common troubleshooting tech help steps ts help technical assistance technical help relaunch app restart device reinstall app update app clear cache check speed

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Clear Cache & Data

November 18, 2021

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Check Your Speed

November 18, 2021

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Reporting an Issue

Troubleshooting & Errors

Report a Video On Demand Issue

October 09, 2020

Having trouble watching an On Demand show or recording? Let us know about it here. issue watching recording issue watching dvr content issue watching report issue how can I report an issue how do I report an issue trouble watching on demand watching vod watching on demand

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October 08, 2020

Learn how to check for an update of the Sling TV app on your device. check for update check for an update update airtv update amazon update android update apple update ios update lg update roku update samsung update tivo update xbox update windows how to check for an update how do I check for an update I need to update

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October 08, 2020

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October 08, 2020

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October 08, 2020

Get help relaunching the Sling app on compatible devices. restart app restart sling how do i restart how do i relaunch relaunch sling

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Link Your Sling Account with TiVo Stream 4K

November 23, 2021

Learn how to link your Sling TV subscription with the new TiVo Stream 4K device.

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Watch Sling TV on Google Chrome

November 22, 2021

Learn how to stream Sling TV straight from your Google Chrome browser on your PC or MAC desktop or laptop.

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Watch Sling TV on Google Chromecast

November 22, 2021

Learn how to watch your favorite shows, movies, and games on Sling TV with your Chromecast device.

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Update Roku Account Payment Method & PIN

November 22, 2021

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Activate Sling TV

November 22, 2021

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Device Questions

Update Amazon Pay Information

November 22, 2021

Learn the steps needed to update your payment information if you used Amazon Pay when creating your account.

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Watch Sling TV on Multiple Devices

November 22, 2021

Learn about the number of devices you can watch Sling TV on at one time, depending on the service you subscribe to.

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Compatible LG TV Models

November 22, 2021

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Set up a Roku Device

November 22, 2021

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Compatible Samsung Smart TV Models

November 22, 2021

Discover the different models of Samsung Smart TVs that are compatible with the Sling TV app, including 2016 and 2017 models.

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Watch Sling TV on Portal TV

November 22, 2021

Sling is now available on the Portal TV device from Facebook! Check out how it looks and where to get device help.

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Watch Sling TV on Microsoft Edge

November 22, 2021

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Previously Viewed Channels on Roku

November 22, 2021

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Sling TV Supported Devices

November 15, 2020

Discover all the different devices you can use to watch Sling TV, including streaming devices, smartphones, tablets, and computers. devices supported devices what devices can I use with sling what devices can I get sling on get sling on what devices platforms linux is sling available on

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Contact Sling TV in Another Language

October 09, 2020

Learn how to get support from Sling TV in other languages, including Arabic, Hindi, Cantonese and more. international help international support arabic help cantonese help hindi help mandarin help Portuguese help polish help contact in polish contact in Portuguese contact in mandarin contact in hindi contact in cantonese contact in arabic

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Internet Speed Recommendations

October 12, 2020

Learn about bandwidth and how it impacts your Sling TV viewing experience. Find out how to check the amount of bandwidth you're receiving. what bandwidth what internet speed what speed internet speed speed test

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Record Over-The-Air Local Channels on AirTV Player

November 22, 2021

Discover how to record local channels that you receive over the air with your AirTV Player + AirTV adapter when connected to an OTA antenna

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Update the AirTV Player Software

November 22, 2021

For the best viewing experience, make sure your AirTV Player is up-to-date. Learn how to update the device software on the AirTV Player.

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Scan for Local Channels on an AirTV Player

November 22, 2021

Check out how to scan for local programming using your AirTV Player.

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Set Up an AirTV Mini

November 22, 2021

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Error Code 16-4

November 22, 2021

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AirTV Help

Error Code 16-378

November 22, 2021

Learn how to resolve a 16-378 error on your Air TV device.

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Error Code 16-17

November 22, 2021

Learn how to resolve a 16-17 error on your AirTV device.

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Error Code 16-33

November 22, 2021

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Error Code 16-31

November 22, 2021

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Error Code 16-16

November 22, 2021

Learn how to resolve a 16-16 error on your AirTV device.

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Error Code 16-66

November 22, 2021

Learn how to resolve a 16-66 error on your AirTV device.

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Error Code 16-537

November 22, 2021

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Error Code 16-3

November 22, 2021

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Error Code 16-456

November 22, 2021

Learn how you can resolve a 16-456 error on your AirTV.

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Set up an AirTV, AirTV 2 or AirTV Anywhere

November 20, 2021

Learn how to set up the AirTV and scan for channels to integrate OTA local channels in to your Sling TV guide

News & Updates

Locast in Your SLING TV Guide: How it Works

January 25, 2021

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Managing a Sling TV Subscription on an Amazon Device

December 06, 2021

Learn how to manage your Sling TV subscription on your Amazon Fire device, including adding or removing extra services.

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Updating Personal Information

December 06, 2021

Learn how to edit your personal information like the name on your account, the phone number, or the address.

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Add or Remove Channels & Extras

December 06, 2021

Discover the steps to add or remove programming from your Sling TV subscription at sling.com, and check out other options for changing your programming. change subscription edit subscription edit channels what channels do I have can I change my programming can I change what channels I have remove channels don't want channels

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Pause or Cancel a Sling TV Subscription

December 06, 2021

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Updating a Billing Address

December 06, 2021

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Trouble Logging In

November 24, 2021

Having trouble logging in to your Sling account? Start here to check out common solutions to resolve these issues. cant sign in cant log in cant login locked out my account is locked account locked login help sign in help

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Forgot Password

November 24, 2021

If you forgot your Sling TV password, forgot your email address, or are locked out of your account, check out how to resolve your issue here. i forgot my password forgot my password account locked what do I do if I forgot my password my account is locked I'm locked out of my account I forgot my password what do I do

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Secure Password Tips

November 24, 2021

Discover our tips for creating a secure password for your Sling TV account, including recommendations for length, characters, and how often to update.

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Updating a Known Password

November 24, 2021

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Protecting Accounts & Devices

November 24, 2021

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Passwords & Security

Account Questions

Unauthorized User

November 24, 2021

Check out how to take the security of your Sling account in to your own hands, including changing your password and signing out of all devices. unauthorized user hacked hacker stolen login hack stolen email password stolen

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Restart a Subscription on an Amazon Device

November 24, 2021

Discover the steps needed to restart your Sling TV subscription if your account was created on an Amazon Fire device.

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Restart a Subscription

November 24, 2021

If you cancelled your Sling TV subscription, learn the steps needed to restart service on sling.com restart restart sling restart subscription

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Updating the Card on File

December 05, 2021

Discover how to easily log in to your Sling TV account and update your credit or debit card on file using the My Account feature at sling.com update credit card update cc update debit card update card add new card add new credit card add new debit card

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Reporting an Unauthorized Charge

December 05, 2021

The privacy and security of your account are very important to us. Find out what to do if you see an unauthorized charge on your account. why are you charging me why are you billing me why is sling charging me why is sling charging my card I didn't order this I don't want this I'm not paying Hack Hacked Theft Identity Fraud unauthorized

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December 05, 2021

Learn about how the billing process works with Sling TV, including how you're billed if you change your subscription, plus other common questions. billing how am I billed how does sling bill me take my money took my money charged card charged

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Sign Up With a Gift Card

November 24, 2021

Learn how to create an account using a Sling TV gift card, available from Walmart.com, BestBuy.com, eGifter.com, or PayPal.com. gift cards gift card start account with gift card sign up with gift card

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How a Sling Gift Card Works

November 24, 2021

Discover where to grab Sling TV gift cards, how to apply a Sling TV gift card, and how to change your subscription using a Sling TV gift card. gift card gift cards explain gift cards how do gift cards work giftcard giftcards

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Use a Gift Card on an Existing Account

November 24, 2021

Learn the steps needed to redeem or change your Sling TV subscription with a gift card. gift card gift cards gift card on current account giftcards giftcard

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Terms & Conditions

November 22, 2021

Terms & Conditions Terms of Use TOS

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Opt Out of Targeted Ads

November 05, 2021

Learn about targeted advertising and how it's used on Sling TV, and how to opt out in the app, on your device or on the web.

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Cancellation Policy

October 12, 2020

Learn about Sling TV's cancellation policies, and how long you'll have service for once your subscription has been cancelled. cancellation cancel cancel rules cancellation rules how to cancel

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Social Media Terms of Service

October 01, 2020

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Sling TV Pricing Changes

December 01, 2021

Learn about recent changes in pricing to Sling TV, and how that may impact your service.

Sports

How to Watch the Super Bowl

November 02, 2021

Learn how to watch Super Bowl LVI from Inglewood, California on February 13, 2022.

News & Updates

Locast in Your SLING TV Guide: How it Works

January 25, 2021

Learn how to integrate Locast programming from channels like CBS, ABC, The CW and more directly in to your SLING guide on select devices.

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Sling TV Explained

December 08, 2021

Learn what makes Sling TV different from other TV providers, and discover all the different ways to watch Sling TV. Cord Cutting streaming what is sling how does sling work streaming ott

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SLING TV in Puerto Rico

October 13, 2020

Discover how to watch Sling TV in Puerto Rico, including how to get started.

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