Billing & payments
Sling access is paid for upfront. You’ll be charged for your Sling subscription the day you sign up, and your access begins immediately.
- Monthly subscriptions are charged on the same calendar day every month until you cancel.
- Day Pass subscriptions are one-time charges that do not auto-renew.
- Promotions allowing you to purchase a plan of several months of Sling in advance, are sometimes available. Once the period you paid for in advance ends, your subscription continues at the regular monthly rate until you cancel.
Payments are processed using the debit card, credit card, or digital wallet on file. For full billing policy details, see our Terms of Use.
Update your payment method
How you signed up determines how you can update your billing info.
- If you signed up with credit or debit card:
- Sign in to your account then select Update billing information.
- If you signed up with Apple Pay:
- Manage your payments in Apple Wallet on your Apple device.
- If you signed up with Google Pay:
- Visit pay.google.com to update your info.
- If you created your Sling account using Amazon Pay:
- Visit pay.amazon.com to update your info.
- If you signed up with PayPal:
- Visit paypal.com to update your info.
View your billing history
- Sign in to your account then select View billing history.
- Select any date to see the charges for that billing period.
Update your billing address
Your billing address is connected to the payment method we have on file for you. To update your billing address, you’ll need to re-enter or update the credit card you have on file:
- Sign in to your account then select Update billing information.
- In the Enter New Payment Details section, enter the information for the debit or credit card you want to use, then hit Submit.
Update your email address
Our chatbot can help you update the email address associated with your account. Click the Chat icon and type change my email address.
You’ll need your current email address and password, and the last 4 digits of your credit card on file.
Reporting an unauthorized charge
If you believe there’s been an unauthorized charge on your account, take the following steps above to prevent further charges, then ask our Chatbot for help. When prompted, select Billing Issues to report the problem.
- Use a web browser to sign in to your account.
- Select Change Password and follow the steps to update your credentials.
- Select Sign Out of All Devices, then confirm you want to Sign Out of All Devices.
- Wait 10 minutes, then sign in to your desired devices using your new password.
Related articles
Edit your subscription
Cancel your subscription
Use a gift card
Use a promo code
Passwords & security
FAQs
Sling accepts debit and credit cards, or you can select Express Pay at checkout to use tools like PayPal, Apple Pay, Google Pay and Amazon Pay.
- Sling will charge your selected payment method immediately, and your subscription will begin right away.
Our chatbot can find the information you need or connect you to an agent. Open the chatbot and explain the issue, we’ll help you get it figured out.
If you switch base plans:
- Your billing date does not change. You’ll continue to be billed on the same calendar day each month.
- If you switch from any base plan into a more expensive base plan, you’ll be charged a prorated amount for the expanded access that begins immediately.
- Standard base plans (Orange, Blue, Select, or Essentials)
- If you switch to a less expensive base plan, your access changes immediately, and you’ll be credited a prorated amount reflecting the price difference.
- Bundled plans (Orange & Blue or Essentials & Select)
- If you’re switching from Orange & Blue to any other plan, changes won’t take place until your billing cycle ends. Your next bill will reflect the lower price.
- If you’re switching from Essentials & Select to just Essentials or just Select, changes won’t take place until your billing cycle ends. Your next bill will reflect the lower price.
If you add channels or Extras:
- You’ll be charged immediately for any add-ons at a prorated rate for the remainder of the current billing period. On your next billing date, these will be included as part of your bill. The new content is typically available within minutes.
If you remove channels or Extras:
- You’ll retain access to the content until your current billing period ends and the new price will be reflected on your next bill.
Yes, Sling allows eligible customers to pause their subscription for up to 3 months—perfect if you're traveling or just taking a break.
To pause:
- Sign in to your account and select Manage, then select See pause options.
- Choose how you’d like to pause your subscription.
Not finding what you're after?
- Our Chatbot can solve many problems 24/7. Click the Chat icon on your screen to begin.
- Visit our Troubleshooting & Technical Issues page to find answers to FAQs and solutions to common problems.
- For even more comprehensive viewing guides and sports schedules head over to sling.com/whatson.