If you select a show from the Sling TV guide, but the show being streamed does not match the guide description, it is most likely a change made by the programmer or the guide information has not been updated in our system.

However, if you would like to troubleshoot the issue in the event that it might be a technical problem, the steps listed below can resolve most streaming issues. In order to save you time, we receommend that you try these steps in the order listed below.

Note: Channel content and schedules are subject to change at programmer discretion.

STEP 1 Change Channels

• For issues with programming on a specific channel, try changing channels, then change back to the original channel. Alternatively, you can open your guide and re-select the channel you’re currently viewing to relaunch the stream.

STEP 2 Sign Out

• Sign out of the Sling app by selecting Settings > Account > Sign Out. Once you’ve returned to the login screen, re-enter your email and password to sign back in.
• Instead of a sign-in option, some devices will show a link on the screen. Follow this link to sign back into your account.

STEP 3 Restart Your Device

In many cases, restarting your device will resolve issues like blank or frozen screens.

• Simply unplugging your streaming device from the wall/power outlet and plugging it back in will restart your device.
• If you continue to have issues streaming after restarting, try troubleshooting your connection >