Error Code 7-600
A 7-600 error is seen when the live content provided by a programmer is not available to you in your current location, or if the content is blacked out.
This error often occurs for the following reasons:
- You travel outside the United States
- You are outside of the market where a certain channel is available
- You are trying to watch a program that's blacked out in your area
More frequently, however, you'll receive this error when attempting to watch a sporting event on a national channel when the game is available in your market on a local or regional channel.
If you believe you've received a 7-600 error code by mistake, please try the steps below to resolve your issue:
< CLICK ON A TROUBLESHOOTING STEP BELOW >
Certain errors occur when the live content provided by a programmer is not available to you in your current location, or if the content is blacked out.
These errors often occur for the following reasons:
- You travel outside the United States
- You are outside of the market where a certain channel is available
- You are trying to watch a program that's blacked out in your area
More frequently, however, you'll receive this error when attempting to watch a sporting event on a national channel when the game is available in your market on a local or regional channel.
If you're watching on a mobile device, ensure that location services are enabled.
To enable location services on an iOS device:
- From the device home screen, tap the Settings icon
- Select Privacy > Location Services > Sling TV
- Make sure that While Using the App has a check mark next to it
To enable location services on an Android device:
- Tap the Settings icon
- Select Location > Google Location Reporting > Location Reporting
- Toggle the switch to On
If you are physically located in an area this programming cannot stream in, try again later once you have returned to an available region.
Sling TV service is geo-gated, which means services can only be streamed within the 50 United States and Puerto Rico.
If you’re unable to resolve the error using the other steps listed above, please take note of the following information before contacting us:
When the error occurred (when selecting a show, in the middle of watching, etc.)
What type of program you were watching (live, on-demand, DVR recording)
What device you were using (browser, mobile app, streaming device)
When you're ready, click on the chat icon on your screen below and select the option to "TROUBLESHOOT" If our Chatbot is not able to resolve the problem, you will be connected to a live chat representative.
Not finding what you're after?
- Our Chatbot can solve many problems 24/7. Click the Chat icon on your screen to begin.
- Visit our Troubleshooting & Technical Issues page to find answers to FAQs and solutions to common problems.
- For even more comprehensive viewing guides and sports schedules head over to sling.com/whatson.