If you are receiving an 11-XXX error message, our application is having a hard time verifying your streaming location. This most frequently occurs if the application believes you are streaming from outside the United States or Puerto Rico. Currently, Sling TV is only available within the United States and Puerto Rico. If you are located in the US/PR and are receiving an 11-XXX error, try the steps below to resolve your issue:
Try changing the channel, or testing on demand content to see if the issue continues.
- If the issue is across all channels, try the next step below.
- If video on demand content, or changing channels, please contact us or report the issue here
Some VPN services cause our system to believe you are streaming from somewhere else, or are blocked by our service. If you are currently streaming while connected to a VPN, disconnect it. Additionally, disable any ad-blockers you may be using.