This most commonly occurs due to a temporary lapse in bandwidth available to the Sling TV application, but it can also occur while video is loading after changing to a new channel. This can be due to a variety of causes, including a decrease in internet speed or a momentary breakdown of the content being delivered to your device. If this lasts for more than a couple seconds, try the steps below to resolve the issue:
Try a different channel to see if the issue persists
If the issue only occurs on the original channel, please contact us
Make sure your WiFi connection is strong, of that your ethernet cable is properly plugged in
If available, try connecting to a different service provider, such as a different WiFi network or trying a mobile data connection
If SLING works properly while using a different network, please contact your network service provider
If you test a mobile data provider, this will count toward your mobile data usage
Check to see if another app is experiencing similar issues
Select a similar app that provides live video streaming content
Unfortunately, it looks like things aren't working quite right on your device right now, try using another device with the Sling TV application on it so you can continue watching right now.
If the SLING app works on another device, please call your device manufacturer for assistance
If the SLING app does not work on another device, there may be an issue with your account. Please contact us for assistance