Amazon Fire TV devices
Get help with using Sling on your Amazon Fire TV, learn which devices are supported, find general troubleshooting steps, and get connected to additional device support from the manufacturer.
General troubleshooting
Try a few basic things to solve most streaming issues:
Device specifications
*Sling has recently updated our systems and is no longer compatible with the first generation of Amazon Fire Sticks. Without an updated Fire Stick or another compatible device, you will lose access to Sling TV.
The Sling TV app is available on most Amazon devices:
- Fire TV
- Fire TV Stick (second generation or later)
- Fire Tablets (Android OS 5.0 or later)
- Fire TV Cube
The Sling TV app is also available on Amazon Echo Show* (*Select Models)
Find help for this device
Find troubleshooting steps directly from the device manufacturer:
Not finding what you're after?
- Try using the Search Bar above to locate your answer. Search with one-word terms such as "DVR" or "account."
- Our Chatbot can solve many problems 24/7. Click the Chat icon on your screen to begin.
- You can also click here to return to the Sling TV Help homepage.
