Sling needs a reliable internet connection of at least 3 Mbps for a single stream.

For a great experience watching on multiple devices, an internet speed of 25 Mbps is recommended.  Check your internet speed.

If your video is lagging, freezing, or buffering, there’s a few things you can try:

Hardwire your device

• If it’s possible, connect your device directly to the internet with an ethernet cable, rather than using wifi.

Reset your router and modem

• Unplug the device power cord for at least 10 seconds, then plug it back in
  • If your modem and router are separate devices, make sure to unplug both.
• Wait 1-2 minutes for the system to reset
• Relaunch Sling

Disconnect any VPNs

• VPNs can cause Sling to think you’re watching from beyond our service area, and might accidentally block your streaming. Disconnect your VPN and try again.

Use fewer devices

• Each device connected to your internet takes a portion of the bandwidth. Turning off internet connected devices that you aren’t using could improve your internet speed.

Contact your internet provider

• If your internet speeds are lower than recommended even after trying the other steps, you may need to upgrade your internet service.