Passwords & security
Forgot password
Visit our password reset page and enter the email you used to sign up for Sling.
In the email you receive from Sling, select Reset Password and follow the prompts to create a new password.
- If a password reset email hasn’t arrived within a few minutes, check your junk and spam folders.
- If your email hasn’t arrived after a few minutes, it’s possible you used a different email to sign up for Sling. Check which email address is associated with your account >
Update your current password
To update your existing Sling password:
- Use a web browser to sign in to your account.
- Select Change Password.
- Follow the steps to create a new password, then select Change Password.
Forgot email
Sling uses your email address to sign in. If you can’t remember which email address is associated with your account, provide a few details here to help us find it.
Unauthorized use
If you believe someone is using your account without permission, we recommend signing out of Sling on all the devices your account is connected to and updating your password.
- Use a web browser to sign in to your account.
- Select Change Password and follow the steps to update your credentials.
- Select Sign Out of All Devices, then confirm you want to Sign Out of All Devices.
- Wait 10 minutes, then sign in to your desired devices using your new password.
If you believe there’s been an unauthorized charge on your account, Take the steps above to prevent further charges, then ask our Chatbot for help. When prompted, select Billing Issues to report the problem.
Not finding what you're after?
- Our Chatbot can solve many problems 24/7. Click the Chat icon on your screen to begin.
- Visit our Troubleshooting & Technical Issues page to find answers to FAQs and solutions to common problems.
- For even more comprehensive viewing guides and sports schedules head over to sling.com/whatson.