We’re constantly working to provide you with the best service at the best value, with the greatest flexibility. Unfortunately Comcast/NBC made the decision to remove their channels from you during a pandemic, when they know most Americans are home relying on their entertainment, live sports and movies.
Comcast/NBC is asking for a simply unacceptable rate increase, and is asking you to pay more for the same programming you receive today. We know how frustrating this is, and we’re working as hard to reach an agreement with Comcast/NBC that is fair for you, Comcast/NBC, and SLING.
For more information and updates, please visit us at sling.com/promise.
Also, we know you just want to be able to watch the shows, movies and sports you expect. Find solutions and answers to additional questions listed below:
What channels are impacted?
Comcast/NBC has removed your access to the following channels:
NBC: Local networks in 11 US cities - New York, Philadelphia, Chicago, Boston, Washington, Miami/Ft. Lauderdale, Hartford/New Haven, Dallas/Ft. Worth, Los Angeles, San Francisco/Oakland/San Jose, and San Diego
Entertainment: USA, Bravo, SYFY
News & Information: MSNBC, CNBC
Sports: The Olympic Channel
Will these channels come back?
We don’t know at this time. We’re continuing to work as hard and as fast as possible to reach an agreement that’s fair to you, to SLING TV and to Comcast/NBC.
Visit us at sling.com/promise for updates and more information.
Will I get a credit or refund?
We will not be offering credits or refunds at this time.
Do I need to change my subscription?
You do not need to make any changes to your subscription. If Comcast/NBC channels return, you’ll automatically see these channels in your guide.